Shipping & Delivery Policy

Last Updated: September 1, 2026

At TheAddictives, we sell digital products that are delivered electronically. Since our products are digital, no physical product will be shipped to your address.

1. Digital Product Delivery

After your payment is successfully completed, your purchased digital product will be delivered electronically to the email address provided during checkout.

Depending on the product, delivery may include:

• Download link
• Digital file
• Google Sheets/Excel access
• Product access instructions
• Other digital resources included with your purchase

In most cases, delivery is instant or within a few minutes after successful payment.

2. Delivery Time

Your digital product should normally be delivered immediately after successful payment.

If you do not receive your product within 30 minutes, please check your:

• Inbox
• Spam/Junk folder
• Promotions folder

If you still cannot find your product, contact our support team with your order details.

3. Incorrect Email Address

Customers are responsible for providing a correct and active email address during checkout.

If you enter an incorrect email address, please contact us as soon as possible. We will try to assist you in providing access to your purchased product.

4. Failed or Pending Payments

Digital products will only be delivered after the payment has been successfully confirmed.

If your payment is pending, failed, cancelled, or reversed, your product may not be delivered until the payment status is successfully confirmed.

5. No Physical Shipping

Our products are digital products. Therefore:

No physical package, parcel, courier, or physical shipment will be sent.

Shipping charges do not apply to our digital products.

6. Delivery Problems

If you experience any issue with downloading, accessing, or receiving your digital product, please contact our support team.

When contacting us, please provide:

• Order ID
• Email address used during checkout
• Product name
• A brief description of the issue

We will make reasonable efforts to resolve the issue as quickly as possible.

7. Contact Us

For any delivery or access-related questions, please contact us through the support/contact information provided on our website.

TheAddictives
Digital Products & Tools